13.01.2023
EPOS is an acronym for 'Electronic Point of Sale'. An EPOS system is a modern till system and comprises a combination of hardware and software that facilitates the management of your business.
EPOS systems are incredibly versatile, allowing them to accept various payment methods. It is equipped with an assortment of features that will assist you in managing your business operations. A powerful part of EPOS is the ability to completely customise the software to meet the requirements and nature of your business.
In fast-paced and growing industries such as hospitality, it is crucial to find point-of-sale software that can keep up with the pace. The modern EPOS system has evolved into a tool that streamlines every aspect of the hospitality industry, from the customer to user experience with administrative functions and inventory management.
Investing in an EPOS system in 2023 will be hugely beneficial to those in the hospitality industry due to the rapid pace of technological advancements and constant changes in the industry. An EPOS system will enable you to scale your business effectively.
Mobility - Mobile point-of-sale systems can revolutionise how your staff interact with customers due to their mobility and versatility. Customers can place orders directly at the table, allowing the team to remain more engaged with the customer and reducing the chances of mistakes. Additionally, EPOS systems improve the efficiency of hospitality establishments and provide a better customer experience by enhancing communication between the front and back of the restaurant.
DATA - A state-of-the-art EPOS system from IPOSG enables you to collect and use the data gained to shape future business plans. The range of information obtained can be anything from understanding what sells most at different times to determining the average cost of a booking. This information can be collated, interpreted and used to develop new ideas to help bring profits to the organisation.
Inventory management - A mobile POS solution can do much more than ring up sales. It can track and manage inventory, send alerts when stock is low, and even be used to reorder stock. Using a mobile POS will allow your staff to quickly check any given product's stock levels and complete stocktakes.
EPOS tracks sales - Restaurants handle daily cash and credit card payments. With EPOS systems in restaurants, sales transactions can be tracked and monitored almost instantly. Thus, the management team can understand the restaurant's sales more comprehensively and efficiently. This makes closing and totalling the tills and providing tips to waiting staff more straightforward than the old manual method.
Improve order and payment speed - By implementing a mobile POS system, both the ordering and payment processes can be streamlined, resulting in reduced queues and staff being able to handle orders efficiently. It is particularly effective in restaurants where the IPOSG EPOS mobile system can be utilised to take group orders quickly and accurately. The information is sent directly from the waiter's EPOS system to the kitchen staff, resulting in improved customer service and faster processing times. Moreover, the mobile EPOS system allows customer payments to be made at the table, thereby speeding up the payment process and aiding in the ability to have a higher turnover rate per table.
Investing in a high-quality EPOS system for your hospitality business has many advantages. In addition to providing your customers with a positive experience, it can also be beneficial to you and your business. With automated systems, your business can assist and serve more customers simultaneously with enhanced efficiency. This will improve the customer experience and help you better understand your customer base.
IPOSG's EPOS system will take your restaurant to the next level and improve the efficiency of your operation. Get in touch with our friendly team if you would like more information about how IPOSG EPOS Systems can benefit your business in 2023.
