There are many benefits of using an EPOS System in your business, and these automated systems are the perfect way to simplify customer and employee transactions.
From improved marketing strategies to a more secure place for customers to pay for goods, EPOS Solutions are used by businesses across the world, and there are unlimited benefits for companies of all sizes.
This article discusses the top benefits of EPOS Systems for your business and how they can be utilised for further growth in your company.
You can manage all elements of your marketing campaigns through an EPOS System, creating an easy-to-use system that works for your company.
Automated systems allow customers to enter their email address or telephone number to receive updates about new deals, discounts, new stock, or any other news you want to share.
By storing customer details, you can create an accurate picture of your customer base and use this information and the statistics provided by your system to make informed decisions about social media and email marketing.
You can even set up coupons or a loyalty programme with your EPOS Solution, and keep in touch with customers through emails, text messaging and more. Everything is in one place.
One of the top benefits of EPOS Systems for your business is the enhanced product data for your company.
These automated systems allow for reports about the performance of your business, deep dives into individual departments or members of staff in your company and even access to customer behaviour reports.
This means you can better understand your products, including what is selling well and your customer demographic. Additionally, when a customer buys a specific product, an automated system will inform a staff member of any products that might go well with this item.
These systems help your business constantly analyse the products it sells and how you can improve what you are already doing and streamline your business.
From statistics about how a particular product is performing in your shop to understanding what age range prefers to eat in your restaurant on a Sunday, an EPOS Solution is the perfect tool to understand your product and customer data.
An automated system allows your company to take transactions and conduct business anytime. Traditional till systems need to be set up in a specific location, and they can only be used from that location by one member of staff.
However, EPOS Solutions allow your business to provide remote customer service. They often include handheld tablets and simple till systems that can be used anywhere.
Unified E-commerce Operations
EPOS Solutions combines state-of-the-art technology with a till function, allowing for incredible eCommerce operations and opportunities.
Unlike a traditional till an automated system can be set up with several useful functions. Your business can, for example, use it to generate QR codes. This allows customers to access online aspects of your business and pushes your eCommerce strategy forward.
EPOS Solutions also allow for successful online or physical loyalty card programmes, creating an easy and flexible way for customers to earn or redeem points in the same place as their transaction takes place. This unifies business operations and produces a smooth and efficient workplace.
EPOS Solutions provide a secure payment portal for you and your customers. They use improved, up-to-date security protocols and, as a web-based platform, their security services are state of the art to protect all data and transaction information.
Whether your customer is paying by Apple Pay or chip and pin, an EPOS System will ensure every payment is secure.
EPOS Solutions are beneficial for all types of businesses, ensuring that those in the retail and hospitality sectors can efficiently deal with multiple transactions at once without worrying about the security of customers' and clients' information.
An EPOS solution could be just the thing your business needs to improve its marketing and branding strategy. It can be tough to know where to start when you want to create consistent branding for your business, and an automated system could be the answer.
Once you have access to customer details, such as email addresses and mobile numbers, you can use this data to send regular messages to your customers. This will create a consistent marketing strategy, informing your customers of any promotions, product deals or exciting business news.
You can also use an automated system to create receipts for customers who want or need them. This includes virtual and physical receipts, with the option to customise receipts with your branding. This helps you create a consistent branding message for your customers.
If you want to establish a healthy and successful business culture at your company or organisation, EPOS Solutions are a fantastic way to do it.
As a business owner, you can access key statistics about your employees and their sales via EPOS Solutions. By understanding who works well in specific departments, you can better understand the workings of your business. This information can be used to establish a thriving business culture in your company.
An automated till system also allows multiple staff members to make transactions simultaneously, reducing queues and improving the customer experience. Staff members are less rushed or stressed, and till transactions can be more easily split between different staff members.
Handheld automated devices allow individual staff members to come to the customer to help and serve them, rather than the other way around. Employees can be reallocated to different tasks and given variety and freedom away from the normal till position as they can still carry out their jobs. This opens up opportunities for new roles and growth in your company.
This opportunity to enhance your business, improve your customer experience and support your staff will establish a thriving business culture within your company and expand your horizons.
An EPOS System could be what you need to take your business to the next level. Automated systems can help your business assist and serve more customers at once, improve the customer experience and understand your customer base as you continue to grow your company.
The benefits of EPOS Systems make them a worthy investment for all businesses looking to streamline their business, improve their day-to-day running, and plan for future opportunities and development.
Want to get started? At IPOSG, we can help you get started with an EPOS Solution. We will find a system suited to your needs and requirements, help you get started and provide you with all the help and guidance you need.