EPOS Systems are becoming an important part of business and customer transactions across the world. They allow for simple customer interactions and provide fantastic ways to streamline your business.
This article will consider the role of EPOS and stock control, particularly how these state-of-the-art systems can be used to make sure stock, staff, and business management are effectively controlled within your company.
EPOS stands for Electronic Point of Sale, and these systems are modernised tills that can do everything a traditional till can do, but with lots of added bonuses.
EPOS Solutions were created with businesses in mind, using technology and automation to provide remote management, improve staff interactions and control business data and reporting.
These systems are flexible, and they can be used by remote businesses or companies with multiple locations. EPOS Systems streamline all transactions in your business, and they can push growth and development in many types of companies.
There are many purposes of EPOS, and these systems play a significant role in all types of businesses. EPOS Solutions can be effortlessly integrated into any business or company.
One of the primary purposes of these systems is to streamline customer transactions, which in turn can reduce queue waiting times and improve client satisfaction.
For this reason, EPOS is most commonly used in the retail and hospitality sectors, replacing old-fashioned till systems to create modern and efficient businesses across the world.
From small hardware stores to huge commercial restaurants, these systems aim to help companies manage their staff, organise and coordinate.
Everything in your business can be completed using EPOS. For example, these modern machines can print receipts, create labels and provide companies with remote backup whenever they need it.
Unlike traditional tills, an automated system allows for a complete marketing strategy all in one place. Businesses can access customer details using these systems and use this data to contact their customer base about promotions, deals, or just to tell them more about the business. EPOS Systems aren’t just a till system - they are a way to grow your organisation.
An automated system also provides comprehensive reporting functions, allowing you to gain more insight into the people who use your business and how you can improve your service in the future. This kind of detailed reporting is not possible using traditional tills.
The purposes and uses of EPOS are limitless!
One of the key purposes of EPOS is for stock control, to make sure your business can stay on top of stock orders or availability.
An automated system can track the amount of stock left of a specific item, meaning there is a notification when products are running low or if an item is unavailable for a customer in a particular size or colour.
All changes to stock levels are quickly and easily recorded as numbers are added to or deducted from the current stock level.
There are lots of advantages to using this method for stock control. When using traditional till systems, staff members must keep a close eye on stock levels and manually update spreadsheets or paper documents with any changes.
When using EPOS Solutions, this is all done automatically via the system. Staff members are no longer required to take time out of their day to categorise or check stock.
No one can constantly stay on top of stock and inventory, so it is highly beneficial to get a notification when items need to be re-ordered or when stock is running out.
If an item is out of stock, an automatic notification will be sent to all of the EPOS Systems used in your company. This includes handheld or desktop devices, and it means that any staff member can instantly answer a question about stock availability without double-checking in the stock room.
When a customer asks if their favourite product is currently in stock, staff can advise them immediately and will even be able to inform them when the item is next expected back in store. EPOS Systems allow employees to have more time to focus on other tasks and eliminates the need for them to seek help, advice and support from other staff members.
Even the most efficient business is likely to make mistakes from time to time when ordering stock the old fashioned way. The stock control function in these systems removes that margin for error by providing automatic information about stock with just the touch of a button.
Despite the many advantages of using EPOS for stock control, there are a few disadvantages.
As with any new or modern technological advance, there will always be issues for more traditional businesses. Some managers prefer employees to keep an eye on stock levels. They use this human element to make common-sense decisions which may not be the case when using an automatic system.
There can also be an issue if the stock level has not been correctly categorised or entered into the system at any stage during the process. This will result in errors in the stock management or information provided.
While machines can remove the margin for human error, they also rely on some initial information to manage it efficiently.
Whether you want to use EPOS for stock control in your business or need a better way to track your customer base, it is crucial to choose the right EPOS provider.
As with any business decision, there are a few things to look out for when making your choice. It is essential to select a trustworthy provider and one that supports you during the whole duration.
It is all well and good to receive your system, but you need a provider who will show you how to set the system up, provide you with any updates, repairs, and advice you might need to enable you to use EPOS in your business effectively
Choosing the right provider for you is vital to ensure you can use your new system to modernise and streamline your business and customer interactions.
In conclusion, EPOS systems provide a fantastic advantage for businesses across a broad spectrum of sectors. Their purpose is to streamline business, customer and employee transactions, and they are hugely beneficial for companies on a number of levels.
From an improved marketing strategy to automatic stock control, these machines can create a modern, streamlined and multi-faceted till solution that a traditional till cannot.
Stock control is a significant feature of these automated systems, and it is frequently used by shops, retailers and big stores. While there may be a few hiccups with using these systems for stock management in some companies, the results are overwhelmingly positive.
If you would like to learn more about integrating EPOS Systems in your workplace, please get in touch.